Employment Opportunities

Overview:
Responsible for greeting clients, answering the telephone. Responsible for providing store and job information to customers using our workflow software and directing clients to the relevant personnel when necessary. Responsible for taking money in the form of cash, cheque, credit cards and other platforms from patrons in exchange for goods and services. Other duties include looking up items, calling suppliers, calling customers, sending quotations, providing change, balancing the cash drawer, entering data for day end reports enter bills and process card transactions.

Duties & Responsibilities:

• Greet customers
• Answer the telephone
• Collect and apply payments by various methods from customers
• Provide answers to questions to customers
• Direct customers to relevant personnel
• Creates and updates Quotations, Sales Order and Invoices
• Send job ready emails and follow up call
• Remind customers of outstanding bills and outstanding packages
• Prepare purchase orders
• Schedule deliveries of jobs
• Schedule pickups of supplies
• Protects the organization’s value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities.
• Prepares and updates Daily reports 
• Balances / Check Off cash drawer by counting cash at beginning and end of work shift.
• Maintains checkout operations by following policies and procedures; reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.

In order to carry out the responsibilities of the position, the following competencies are required:

Energy Level, Dependability, Productivity, Customer Service, Professionalism, Attention to Detail, Customer Focus, General Math Skills, Informing Others, Basic Safety, Job Knowledge, Organization, Financial Software, Reporting Skills, PC Proficiency, Typing

Qualifications & Competencies:

• Minimum of five (5) CXC subjects (Math and English included)
• MS Office suite (Candidate must have competence in Microsoft Excel)
• Experience as receptionist and in accounting preferred but not required
• Knowledge of Quickbooks or other accounting software preferred but not required

To apply email your resume and application letter to:
jobs@copycatjm.com

Overview:

The candidate carries out the following functions of the printing process:

• Printing, copying and scanning of simple & complex documents
• Trimming documents
• Binding
• Folding
• Laminating
• Mounting
• Assembling etc

In addition, the incumbent will perform other duties typically related with customer service, such as greeting customers and answering the phone. The incumbant acts on the Store Manager’s and senior staff members’ instructions and directives in the handling of special assignments.

In order to carry out the responsibilities of the position, the following competencies are required:

• Familiar with computers & technology
• Works well under pressure
• Good with hands
• Attention to detail
• Takes pride in presentation
• Ability to lift at least 50 lbs multiple times per day

Qualifications required:

• Minimum of five (5) CXC subjects (Math and English included)
• Printery experience preferred but not required